Join Our Team

Food Forward Inc. fights hunger and prevents food waste by rescuing fresh surplus produce, connecting this abundance with people experiencing food insecurity, and inspiring others to do the same. Fruits and vegetables are collected in Los Angeles and Ventura counties from backyard fruit trees, orchards, farmers markets, and the downtown Los Angeles Wholesale Produce Market. This recovered produce is provided, free of charge, to hunger relief organizations that serve community members in various ways: food banks, homeless outreach agencies, domestic violence shelters, transitional youth homes, veteran services, family resource centers, LGBTQ+ teen/adult/senior services, college student assistance programs, programs serving people with disabilities, and many more. Since Food Forward’s inception, our staff and thousands of dedicated volunteers have rescued hundreds of millions of pounds of fruits and vegetables. This produce helps feed millions of people across thirteen Southern California counties and seven states and tribal lands. Read more about our core values.

Food Forward provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, parental status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Medical, Dental, Vision and Life Insurance. Retirement with 3% employer matching. Generous paid time off include Vacation, Personal and Sick Days, along with 13 paid Holidays and Cell Phone Allowance.

No phone calls. Please follow specific instructions on how to apply within each listing.

Job and Internship Opportunities

Hours: Full-time, Exempt, Hybrid
Location: North Hollywood, CA
Salary: $105,000-110,000

Position Overview: Food Forward seeks a motivated nonprofit leader experienced in fundraising operations and project management. The Associate Director, Operations & Annual Giving is a new position that will play a key role in solidifying Food Forward’s growth trajectory by enhancing the operational efficiency of our Development team. The ideal candidate is a strategist who can work collaboratively across teams to innovate systems and build scalable revenue streams that will serve our mission. Critical skills include strong verbal and written communication, the ability to translate data into strategy, and the ability to lead projects with calm and clarity.

Working with the Chief Development Officer, the Associate Director will provide new capacity to a high-performing team. Success in year one will include:

  • Creation of a new KPI/benchmark reporting workflow that motivates and provides learning for the Development team and the organization’s leadership;
  • Successful management of the schedules and deliverables for at least three fundraising campaigns throughout year one, including analysis of results towards a benchmarked increase over previous year;
  • Completion of a compliance review and recommendations for improved donor experience (such as acknowledgments, vetting, disclosures, etc);
  • Demonstrate a deep understanding of Food Forward’s mission and donor base.

CORE RESPONSIBILITIES

Responsible for strategy and implementation of:

Department Operations, including:

  • Team dashboards, benchmarks, KPIs, and progress toward strategic plan goals
  • Gift processing and donor services, including timely and accurate acknowledgments and other compliance that ensure positive donor connections
  • Department timelines for campaigns, events, cross-department operations, team meetings
  • Department database and technology, including CRM (Salesforce), donation processing (current: Classy), additional campaign tools, equipment, shared file systems
  • Financial reporting, reconciliation, and compliance, coordinating the Development and Finance departments
  • Tracking department deliverables, including fulfillment, partner benefits, key statistics

Annual Giving, including:

  • Annual plan for the annual giving/scaled income stream (focus: individuals), including strategy, goal tracking, team workplans
  • Campaign management coordinated with the Communications team, including strategy, timelines, production (eg. mail), reporting
  • Digital fundraising and stewardship with the Communications team, including regular analytics reviews, testing, acquisition, visibility tracking
  • Pipeline strategy, processes, and tools to manage prospects and increase support, coordinating with Major Gifts Officer
  • Special projects to increase the organization’s visibility to build a donor base, such as affiliate groups and third-party validator websites
  • Regular reporting on budget benchmarks and cashflow
  • Analytics and content for performance reports to leadership and the Board of Directors, including benchmarking to industry standards
  • Income forecasting and data-informed growth strategies for future years

Staff Supervision and Administration, including:

  • Supervise two: Development Operations Supervisor (database specialist) and Coordinator
  • Contract management
  • Ongoing learning for process improvements that incorporate best practices, inspire team performance
  • Organization-wide initiatives as needed

QUALIFICATIONS

  • 7-10+ years of work experience, including 5+ years of specifically nonprofit development/fundraising leadership
  • Demonstrated expertise in nonprofit financial management, analytics reporting, fundraising compliance
  • Experience preferred: Salesforce CRM, donation processing systems, project management tools, staff supervision

BENEFITS

  • Medical, Vision, Dental, and Life Insurance coverage, Retirement with 3% employer matching, Generous Sick Days, paid time off, and Holiday allocation
  • Cell phone and WIFI allowance

HOW TO APPLY

Send a cover letter and resume in PDF to [email protected]. The subject line should read Associate Director, Operations & Annual Giving, and your name. In the body of the cover letter, include 1) Where did you discover this listing, and 2) If you were a variety of produce, what would you be and why?

Food Forward is committed to diversity, equity, and inclusion and strongly encourages applications from people of color, women, LGBTQ+ individuals, and those with protected class backgrounds. We value the individuals we hire and look forward to creating a positive work environment for all identities.